Status Hero employs advanced technology to secure and back up your account information on protected and guarded systems that allow for scalability, performance and reliability.

Your Data is Yours

  • We do not share or sell the organizational or personal information for you or any team member connected to your account. Period.
  • Your team's data belongs to you and your team. You may export it at anytime.
  • We will purge your data from our data stores and logs at your request or automatically upon account cancellation.
  • We cannot access your data unless you ask us to for troubleshooting purposes.

Your Data is Protected and Secure

  • Whenever your data is in transit between you and us, everything is encrypted, and sent using HTTPS.
  • Each user in your organization is provided with a unique user name and strong password or expiring authentication token that must be entered each time a user signs on.
  • Status Hero issues a session cookie only to record encrypted authentication information for the duration of a specific session, not to store usernames or passwords. Our session cookies use the secure and HTTP only flags.
  • Your credit card data is securely submitted directly from your browser to a leading, PCI Service Provider Level 1 payment gateway. It never touches our servers.
  • We keep rotating, daily backups of all account data.
  • Under the hood, all data is encrypted in transit and at rest. Field-level database encryption is also available upon request.
  • Sensitive data, like passwords, authentication tokens and status check-ins are never logged.
  • Your data is housed in physically secured data centers within the United States.

Our Systems are Monitored 24x7

  • Our managed hosting provider operations team monitors all hosts and services for integrity and availability, 24 hours a day, 7 days a week.
  • Our software infrastructure is updated regularly with the latest security patches.
  • Both manual and automated vulnerability scans and security reviews are routinely performed.

More Information

Contact us anytime for additional details.