Status Hero employs advanced technology to secure and back up your account information on protected and guarded systems that allow for scalability, performance and reliability.
Your Data is Yours
- We do not share or sell the organizational or personal information for you or any team member connected to your account. Period.
- Your team's data belongs to you and your team. You may export it at anytime.
- We will purge your data from our data stores and logs at your request or automatically upon account cancellation.
- We cannot access your data unless you ask us to for troubleshooting purposes.
Your Data is Protected and Secure
- Whenever your data is in transit between you and us, everything is encrypted, and sent using HTTPS.
- Each user in your organization is provided with a unique user name and strong password or expiring authentication token that must be entered each time a user signs on.
- Status Hero issues a session cookie only to record encrypted authentication information for the duration of a specific session, not to store usernames or passwords. Our session cookies use the secure and HTTP only flags.
- Your credit card data is securely submitted directly from your browser to a leading, PCI Service Provider Level 1 payment gateway. It never touches our servers.
- We keep rotating, daily backups of all account data.
- Under the hood, all data is encrypted in transit and at rest.
- Sensitive data, like passwords, authentication tokens and status check-ins are never logged.
- Your data is housed in physically secured data centers within the United States.
Our Systems are Monitored 24x7
- Our managed hosting provider operations team monitors all hosts and services for integrity and availability, 24 hours a day, 7 days a week.
- Our software infrastructure is updated regularly with the latest security patches.
- Both manual and automated vulnerability scans and security reviews are routinely performed.
Contact us anytime for additional details.