Status Hero is fully compliant with the EU General Data Protection Regulation (GDPR).

GDPR adds new requirements regarding how companies should protect the data that they process. While we've always been compliant from a technical perspective, we've also updated our Privacy Policy to reflect our compliance with these requirements. In addition, below you'll find information about our sub-processors, our Data Processing Addendum (DPA), and links to our EU-US and Swiss-US Privacy Shield Framework certification.

Data Processing Addendum

The Data Processing Addendum (DPA) to our Terms of Service details the rights and responsibilities for the processing and security of customer data.

EU-US and Swiss-US Privacy Shield

We participate in the EU-US and Swiss-US Privacy Shield Framework to safeguard the transfer of personal data to the US, meeting the GDPR requirement for data protection laws.

Sub-processors

Status Hero uses third party sub-processors, such as cloud computing providers and customer support software, to provide our application to our customers. We enter into GDPR-compliant data processing agreements with each sub-processor, extending GDPR safeguards everywhere personal data is processed.

Here's our list of sub-processors. All of the data is processed in the United States.

• Amazon Web Services – infrastructure hosting
• Bugsnag – error reporting service
• Cloudflare – security and DNS services
• Google Analytics – web analytics service
• Heroku – infrastructure hosting
• Intercom – customer support
• Postmark – transactional email delivery
• ProfitWell – payment analytics service
• Stripe – payment processing service
• Twilio – text message delivery

More Information

Contact us anytime for additional details.