Inside Status Hero Inside Status Hero

Dispatches from the front lines of software team management

Best Practices Guide

Best Practices Guide We get asked all the time about how we use Status Hero and how other teams are using it successfully. So we buckled down and wrote a brief, easy-to-digest Best Practices Guide. We assembled the guide from decades of combined software delivery experience plus lessons learned from the thousands of teams using Status Hero every day. Here’s the link: Status Hero Best Practices Guide. As... Read more >
Filed in Customer Support, Best Practices, Software Development, and Team Leadership on

Lessons Learned — Transitioning from Support to Product, Part 1

Lessons Learned — Transitioning from Support to Product, Part 1 Editor’s note: This is the first in a series of first-hand accounts about transitioning from a customer support role to a product management position. Product management lacks a straightforward career path and PMs generally come from other areas of the organization. It is rare for someone to come out of college and become a PM, unlike other roles in software development. As we’ll see in... Read more >
Filed in Customer Support, Product Management, and Software Development on

Herding Cats, Issue 16

Herding Cats, Issue 16 The 16th issue of Herding Cats, a curated newsletter for people who lead software teams, is now live. In this issue, find out why it takes 6 days to change 1 line of code, what great managers do on a day-to-day basis, what to do when 1:1s get too personal, how to build employee loyalty, why you should manage your energy (not your time), and... Read more >
Filed in Leadership and Management on

Monday Routines: C. Todd Lombardo, Chief Design Strategist at Fresh Tilled Soil

Monday Routines: C. Todd Lombardo, Chief Design Strategist at Fresh Tilled Soil This is the second installment of ‘Monday Routines’, in which software people like you recount their Monday rituals. The goal is to peer into their day-to-day patterns and habits as they lead teams, collaborate, and deliver great software. Hopefully you’ll discover a tidbit or two to help you with your routine. C. Todd Lombardo wears many hats: author, designer, scientist, professor, and visualizer. As Chief... Read more >
Filed in Productivity, Leadership, Management, Monday Routines, and Design on

How Do I Run an Effective Stand-Up Meeting with a Remote Team?

To run an effective stand-up meeting with a remote team, follow these simple steps to focus your team’s attention, keep the meeting moving, and provide the most value for everyone involved: Use a standard set of Q and As Keep it short Have a solid A/V setup Make sure everyone participates Share updates Account for time zone differences Don’t have one! Use a standard set... Read more >
Filed in Management, Standups, Meetings, and Remote Teams on

Monday Routines: Mike Baukes, Co-CEO at Upguard

Monday Routines: Mike Baukes, Co-CEO at Upguard This is the first installment of ‘Monday Routines’, in which software people like you recount their Monday rituals. The goal is to peer into their day-to-day patterns and habits as they lead teams, collaborate, and deliver great software. Hopefully you’ll discover a tidbit or two to help you with your routine. Mike Baukes is the Co-founder and Co-CEO of UpGuard, a company that scores the... Read more >
Filed in Productivity, Leadership, Management, and Monday Routines on

On Office Holiday Parties and Remote Teams

On Office Holiday Parties and Remote Teams tl;dr: Have some kind of holiday/end-of-year activity with your remote team. Get them together physically if you can, but if you can’t there’s plenty of good substitutes. Encourage your team to volunteer for charitable work, and give them paid time off to do it. The best experience I ever had with a traditional holiday office party was when I ran a satellite office of 10... Read more >
Filed in Remote Teams and Management on

Gmail Inbox Actions

Gmail Inbox Actions If you’re a Gmail or Google apps user, we’ve made it just a little easier to check-in with your team by enabling Gmail Inbox Actions. Now you can click or tap through to check in right from your inbox - no need to even open the reminder message. Sure, it’s a tiny time-saving measure, but we’re always looking for ways to help you save clicks,... Read more >
Filed in Product Updates and Integrations on

Herding Cats, Issue 14

Herding Cats, Issue 14 The 14th issue of Herding Cats, a curated newsletter for people who lead software teams, is now live. In this issue we explore the challenges of estimating software projects, what makes high functioning teams successful, and why typical status meeting are the worst. Also, Kate Matsudaira discusses what she’s learned about management and Mark Rabkin explains why your 1:1s should be awkward. In the “less... Read more >
Filed in Leadership and Management on

Product Updates

Product Updates It’s been a while since we let you know about all of the work that we’ve been doing at Status Hero to give you the best possible tool for helping you manage your team by killing meetings, tracking daily goals, and resolving blocking issues. Sorry about that. We’re going to do a better job at keeping you up-to-date with changes so that you get the... Read more >
Filed in Product Updates on