Here are some ways to get the most out of Status Hero.
We assembled these practices from decades of combined software delivery experience, plus lessons learned from the 1000s of teams using Status Hero every day.
Avoid using Status Hero as a task manager. (You're probably already using Jira, Asana, or Github issues anyway.)
Instead of tasks, think in terms of goals. Goals have the end product in mind. They define meaningful progress for your team and project.
Most software developers should only have one or two concrete goals a day.
You need to put some thought into your check-ins, but each update shouldn't take more than two minutes.
Communicate just enough information to keep your team apprised of your progress.
To help you complete your update quickly, Status Hero will show you your goals from your previous check-in.
"Blockers" are issues that 1) prevent you from moving forward and 2) require someone other than yourself to fix.
Only fill-in blockers when you want someone else to intervene on your behalf.
When you @mention a teammate in a Status Hero update, they are immediately notified. So make sure you want their attention when you @mention them in your check-in.
Like @mentions, when you "react" or comment on a check-in, the author and anyone else who has commented will be notified.
Make sure the communication is meaningful. Reactions are quicker than comments.
Use #hashtags to apply a category or area of work to your check-in.
Later on, you and your team can search check-ins by #hashtag to drill down into relevant updates.
Team administrators can set up certain team members as "observers." Observers receive summary reports and have access to the status dashboard. They are not prompted to check in.
This is useful for people who support your team (e.g. operations or security groups) and for providing stakeholders with automated updates.
Keep your team informed by taking advantage of the "kiosk mode" and displaying the dashboard on a large monitor.
In kiosk mode, the dashboard will automatically refresh.
We recommend splitting up larger teams into ones of approx. 10 people or less. Otherwise teammates get overloaded with everyone else's check-ins.
In Status Hero, people can belong to multiple teams*, or check-in into one team and act as an observer in another.
*We only charge for each user once, regardless of how many teams they're a part of.